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    This website C-STRINGSHORTS.COM (hereinafter the “Site”) is operated by C-STRING LTD, which is registered under the number 333812 in the Republic of Cyprus. Its registered office is situated at 44 Markou Drakou, Mesa Yeitonia, 4002 Lemesos, Cyprus. Its intra-community VAT number is CY10333812B.

    01 - PREAMBLE

    This website C-STRINGSHORTS.COM (hereinafter the “Site”) is operated by C-STRING LTD, which is registered under the number 333812 in the Republic of Cyprus. Its registered office is situated at 44 Markou Drakou, Mesa Yeitonia, 4002 Lemesos, Cyprus. Its intra-community VAT number is CY10333812B.

    Hereinafter « C-STRING SHORTS ».

    C-STRING SHORTS may be contacted by email at the following email address: « info@c-string.com ». The communications shall be made by writing either in French, in Italian, Greek or in English or by telephone at 00357 25 818 940.

    The website C-STRINGSHORTS.COM is exclusively dedicated to persons who reside in a country where there is no existing C-STRING SHORTS dedicated website. In the event where such a website exits, the consumer who will browse through the C-STRINGSHORTS.COM website will automatically be redirected to the dedicated website of his/her Country. Therefore, this consumer will not be able to place an order on the C-STRINGSHORTS.COM website.

    These Terms & Conditions (hereinafter the “Terms & Conditions”) shall apply to orders placed on the Site by any natural person who is at least eighteen (18) years old, without business purposes (hereinafter the “User”) wishing to make a purchase on the Site. The User and C-STRING SHORTS are hereinafter collectively referred to as the “Parties”.

    Parties agree that the Terms & Conditions govern exclusively their relationship. C-STRING SHORTS reserves itself the right to modify the Terms & Conditions at any time. The Parties shall only be bound by the Terms & Conditions which are online the day the order is placed.

    C-STRING SHORTS strives to respect the possible Code of Conduct applicable in the User’s country of residence. Therefore, if one of the selling terms is missing, it would be deemed to be governed by the Customary Practices in force in the mail order industry.

     

    02 - OBJECT

    The Terms & Conditions aim to define the selling terms between C-STRING SHORTS and the User, from the order’s placement until the after-sale services, through payment and delivery. The Terms & Conditions are only available in English.

    The essential characteristics of the products are described and presented with the greatest possible accuracy

     

     03 - PRODUCTS

    The Terms & Conditions apply to products which are displayed and indicated as being sold and dispatched by C-STRING SHORTS (hereinafter the “Products”).

    Only the Products which are available on stock are offered. If some Products offered are not in stock and can be purchased by order, this will be explicitly written in those Products’ description.

    The Products are described and displayed as accurately as possible. However, in the event of an error or omission, C-STRING SHORTS shall not be held liable.

    Products’ photographs are non-binding.

     

     04 - PRICES

    Products’ prices are displayed in Euros (€), inclusive of Value Added Tax at the rate in force the day the contract is concluded. They also include the possible price reductions applicable the day the order is placed.

    This price does not include the delivery charges (shipping and packing costs according to the appropriate tariff). These delivery costs (mentioned in the SHIPPING RATES section) shall be indicated on the order form before the order’s confirmation.

    The order placed by the User who resides in a country outside the European Customs Union shall be subject to customs duties and/or taxes (this includes possible local taxes) which must be paid by the User. In such a case, the User shall only be charged by C-STRING SHORTS with the price of his/her order exclusive of tax. Please note that C-STRING SHORTS is not capable of determining in advance the amount of these taxes. In this respect, the User is advised to contact his/her national Customs Office to check the latest applicable local requirements in his/her country.

    The Products’ prices quoted on the Site are valid as long as they are online

     

    05 - PLACING AN ORDER

    4.1 Preliminary identification of the User

    In order to place an order, the User has to login in with his/her email address or his/her customer number as well as his/her password. If it is his/her first order, the User shall follow a registration procedure as indicated on the Site.

    If the User looses or forgets his/her password, he/she shall ask for it again by logging in to his/her customer account and by clicking on “Forgot your password?”. He/she shall receive it on the email address he/she would have provided at the time he/she had registered.

    The User may also contact the Customer Service under the conditions laid down in the Preamble.

    4.2 Registration and confirmation of the order

    The User shall exclusively place his/her order online, through the Site.

    After confirming his/her order, the User shall accept the Terms & Conditions, choose the delivery’s address and finally confirm his/her payment. This final step amounts to the completion of the sale contract between C-STRING SHORTS and the User.

    By placing an order, the User agrees on the Products’ prices and description offered for sale. Any complaint about this shall intervene through the exercise of the right of withdrawal and through the legal and contractual guarantees as mentioned below.

    C-STRING SHORTS reserves itself the right to freeze the User’s order in the event of a non-payment, an incorrect (shipping) address or any other problems occurring on his/her account until the problem is solved.

    If the Product which has been ordered and paid is unavailable from stock (temporary unavailability or sold-out), the User shall receive an e-mail informing him/her of this unavailability. If the Product is sold-out, it shall be cancelled and removed from the order and the User shall be fully refunded. However, the rest of the order shall remain firm and final.

    For any inquiry relating to an order’s tracking, the User shall check his/her customer account on the Site or contact the Customer Service under the conditions laid down in the Preamble. After receiving the email confirming his/her order’s dispatch, the User can track it on Akis Express or TNT’s website under the conditions laid down in Article 6 (Delivery).

    4.3 Order’s acknowledgement by C-STRING SHORTS

    C-STRING SHORTS shall acknowledge the User’s order by email sent to the email address which he/she would have previously provided.

     

    06 - PAYMENTS

    The User shall pay his/her purchase online exclusively:

    with his/her PayPal account: By choosing to pay with his/her PayPal account, the User shall automatically be redirected to his/her PayPal’s account. Once his/her PayPal payment confirmed, the User will be able to put an end to his/her order on the Site. The User’s PayPal account shall be deducted straight after the final confirmation of the order.

    The User may be charged with the possible extra costs caused by the utilization of a foreign payment card. He/she shall be advised to contact his/her bank in order to get information about the exchange rates and/or exchange rate commissions likely to be in force.

    In any case, C-STRING SHORTS guarantees the payments’ confidentiality and security which the User would have made, by using the SSL system. (Secure Socket Layer). In an attempt to prevent any fraud, the User is expressly informed that his/her bank details will not, at no point, be asked to him/her via email.

     

    07 - DELIVERY

     All deliveries are carried either by postal service, or by International courier service.

    Express local courier service is currently available only in Cyprus for an additional charge of €3.50 and €5.00 for the door to door service.

    Delivery Rates are for main inland addresses. For islands, and other exotic destinations, additional charges may apply.

    Before browsing through the Site, the User will have to choose his/her country of delivery. If the User wishes to get more information about countries and costs of delivery, he/she is advised to visit the “Shipping Rates” section situated on the Site’s homepage.

    However, if the User resides in one of the countries where C-STRING SHORTS is already operating an e-commerce website, he/she has to use the said website in order to make his/her purchase.

    In order to deliver the User’s orders, C-STRING SHORTS works closely with the TNT courier company. The User shall receive an email informing him/her that his/her parcel has been dispatched. Delivery times may vary between two (2) and five (5) days, but cannot exceed thirty (30) days.

    The User is able to track his/her order by clicking on the appropriate link, indicated in the acknowledgement email he/she will have received. Then, he/she will be redirected to TNT’s website where he/she will be asked to enter his/her tracking number (indicated on the email of acknowledgement).

    Delivery costs are fixed and may vary depending on the country of delivery.

    Shipping fees (price in Euros including VAT)

     

    08 - RIGHT OF WITHDRAWAL AND REFUNDS

    The User may withdrawal from the contract within thirty (14) days beginning on the day he/she received his/her parcel. In this respect, the User is entitled to get a full refund of his/her order’s price. He/ she does not have to justify his/her wish to cancel but he/she shall fill the return form attached to his/her invoice. He/she shall only bear the direct costs of returning the goods, unless otherwise stated in the User’s country of residence.

    C-STRING SHORTS commits itself to refunding the User as quickly as possible, usually 5-10 working days and at the latest within thirty (30) days beginning on the day C-STRING SHORTS receives the returned order. In any case, C-STRING SHORTS shall refund the costs of the item using the same method by which the User paid for them. Thus, if the User paid by payment card, C-STRING SHORTS shall credit the sum back to his/her (bank) account. If the User used his/her PayPal account to proceed with the payment, his/her PayPal account shall be credited again.

    If the User needs more information about his/her rights and how to exercise them, he/she is advised to visit the “Returns” section on the Site’s homepage. If he/she resides in a country outside the European Union, he/she shall provide to the carrier with the appropriate documents to the parcel’s re-import. (See the “returns” section for more information). If the User lives in a country within the European Union, he will have to return the order by his/her own means and at his/her expense (unless otherwise stated). He/she can choose the transporter he/she likes to do so (local postal services, UPS, DHL etc). However, in the event where the User refuses to take delivery of his/her order (if the parcel is damaged for instance), the latter shall be sent back to C-STRING SHORTS, via the shipping method it was originally sent. In this case, the User shall not bear the costs of returning the goods and shall be fully refunded.

    If the User lives in a country outside the European Union, he/she will have to bear the customs duties due at the delivery time; the goods passing through territories in DDU (Delivery Duty Unpaid). If he/she wants to return his/her order, the User shall go to the offices of the transporter he/she would have chosen ( local postal services for example) and fill an export form. He/she shall then be asked to indicate the item’s country of origin (manufacturing countries displayed on the item’s label: “made in”), its price and the appropriate incoterm DDU: Delivery Duty Unpaid. The User shall bear the costs of returning the goods but not the export duties.

     

    09 - GUARANTEES

    All the products sold by C-STRING SHORTS are subject to strict quality controls. However and despite our great care, some items might turn to be defective.

    In such an event, the User is kindly asked to return the said items within thirty (30) days of the parcel’s receipt, specifying the type of defect on the return form attached to the invoice.

    Furthermore, the User enjoys the statutory protection of the Consumer law in force in his/her country which may be more favourable.

    For any queries, the User is advised to call the Customer Service under the conditions laid down in the Preamble.

     

    10 - EVIDENCE, PRESERVATION AND STORAGE OF TRANSACTIONS

    The online supply of the User’s card number as well as the confirmation of his/her order shall amount to an evidence of the entire order. This also makes the price of the items (as quoted on the form order) immediately due.

    This confirmation amounts to a signature and express acceptance of all the transactions completed on the Site. However, in the event of a fraudulent use of his/her bank card, the User is advised to contact C-STRING SHORTS ‘s Customer Service as soon as he/she discovers this fraud, by calling at 00357 25 818 940.

    The computerized records, stored in computerized systems of C-STRING SHORTS and of its partners under reasonable conditions of security, shall be deemed to be evidences of communications, orders and payments which occurred between the parties.

    The archiving of forms order and invoices is made on a reliable and sustainable format in order to comply with the requirement of sustained and loyal copy under British Common Law.

     

    11 - LIABILITY

    C-STRING SHORTS commits itself to describe and display as accurately as possible every product sold on the Site. However, C-STRING SHORTS cannot be held liable where the failure to perform its obligations is due to an unforeseeable and insurmountable event caused by a third party to the contract or by a case of force majeure.

    Similarly, C-STRING SHORTS cannot be held liable for any inconvenient or damages caused by the use of the Internet network, i.e. an interruption of the service, an external intrusion or the presence of computer viruses.

    C-STRING SHORTS cannot be held liable for the breach of any provision which would be in force in the User's country, towards which it would not have actively targeted its activities, via marketing operations

     

    12 - INTELLECTUAL PROPERTY

    All the content you see and hear on the Site including underlying technology, are protected under copyright, trademarks or patents.

    Trademarks, logos and models which are displayed on the Site belong solely and exclusively to C-STRING SHORTS. Their disclosure does not amount to a license granted by C-STRING SHORTS or a right to use any of the said trademarks and distinctive features protected under a copyright. Thus they cannot be utilised without being counterfeit.

    Thus, it is strictly forbidden to copy, reproduce, download, post, transfer or distribute any document which comes from the Site, in any ways.

    However, this shall be authorized under the following circumstances: it is possible to download a copy of these documents on a computer for a strictly personal and non-commercial use provided that the User does not change the information and keep the copyrights and other proprietary notices intact. The modification or the misuse of these documents amounts to a breach of the Intellectual Property rights of C-STRING SHORTS.

    Where a User, who has his/her own website (for a non-commercial use), wishes to include a link to the homepage of the Site, he/she shall be obliged to seek the authorisation of C-STRING SHORTS before doing so. This shall not amount to an implicit this shall not amount to a transfer or assignment of right, title or interest in any content or materials.

    However, any hypertext link to the Site which utilises the “framing” and the “in-line linking” techniques is strictly forbidden. In any case, any link may be removed on simple request of C-STRING SHORTS.

     

    13 - PERSONAL DATA

    Collection, treatment and archiving of personal data:

    In an attempt to perform efficiently its obligations, C-STRING SHORTS must collect certain personal information about the User (surname, first name, email address, phone number and home address).

    By giving to C-STRING SHORTS his/her email address, the User will be able to receive an email acknowledging his/her orders. C-STRING SHORTS is obliged by the law to check the accuracy and ensure the updating of the personal data that it had collected. Therefore, the User is entitled to access, modify and delete his/her personal information.

    C-STRING SHORTS strives to ensure the confidentiality and security of the data transmitted on the Web. In this respect, please note that the website c-stringshorts.com utilises a secure payment mode, called Secure Socket Layer (SSL).

    Subscription to the newsletter:

    Depending on his/her choice made at the registration stage, the User may receive commercial offers from C-STRING SHORTS, via emails, telephone or text messages as specified at the time of the registration.

    COOKIES - Cookies are small files downloaded on your computer (or any other terminal used for the access to the website). Cookies enables websites to provide you a personal navigation by memorizing your parameters. Cookies enables you to get a more personal navigation on the websites by memorizing some of the parameters you chose during your last visit. Cookies do not damage your computer. For further information, you can visit www.allaboutcookies.org.

    Cookies enables us to provide you a more personalized and comfortable navigation. We do not use cookies to register information such as your name, your address or your bank account information. We use cookies for your navigation (keep your session active, and not to ask you to put the same products in the basket if you left for few minutes for example), to personalize the website for you (with your language and country, for example), to collect statistics or for 3rd parties (if we need to pay a commission after you clicked on a banners for example). Most of the browsers accepts cookie except if you parametered it not to accept it. By visiting this website, you accept the cookies to be used according this policy. If you are willing to refuse, you can either deactivate your cookies, or not visiting the site.

     

    14 - LAW AND JURISDICTION

    The Terms & Conditions are governed and construed in accordance with laws of the Republic of Cyprus. Contracts concluded through the Site as well as any dispute arising out from them shall be governed by Cyprus law. An amicable solution (through an ombudsman system) shall be considered before any judicial remedies. In the event where this solution would fail, the Cypriot Tribunals shall have a non-exclusive jurisdiction to hear these disputes. However, this provision shall not deprive the European consumers from their national statutory rights.